A New Era of
Customer Service.

Explore the full-blown feature set of Your All-In-One Digital Advisory Portal.
All you need to handle 1:1 Expert Advice fully online.
Set up your own customer service portal without coding and delight your users with fast AI assistance and on-demand access to your internal and external experts.
Used among
Company logoCompany logoCompany logo
Company logoCompany logoCompany logo
and many others.

A New Era of
Customer Service.

Set up your own customer service portal without coding and delight your users with instant AI assistance and on-demand access to your internal and external experts.
Provide your clients expert access at ease, while cutting overhead costs by up to 80%1 With your branded HalloSophia portal, 1:1 expert advice becomes an experience people love.
Expert Portal Module

Experts On-Demand.

When AI assistance reaches its limits, call center or chat agents won't be able to help either, as they use the same knowledge base. Therefore, we offer exclusive expert portals for dedicated 1:1 sessions between your users and your internal or trusted external/partner domain experts.
Monitoring Module
Coming Soon!

Full Control & Insights.

You have full control and maximum insights of what is going on at your portal. From AI-human to human-human interactions, from expert verification to financial overviews - with the Monitoring Module you have all important management KPIs at your fingertips.
Built for Customer Retention.

9.8/10
Average Session Rating

Automation that excites.

We've entered an era where automated assistance doesn't end in customer "rageification" but excites. Automated Resolution Rates up to 80% and resolution times <1 min amaze clients.
80%
Automated Resolution Rate

Values that value.

We firmly believe that human expertise is invaluable and should be priced at a premium. Dedicated 1:1 sessions with real experts provide such significant value to clients that they pay premium.
250€
Average Session Price (1h)
Use Cases

Proven across multible industries.

Explore how SaaS-Companies and Incumbent Innovators build new Use Cases as well as entirely new Business Models with their own HalloSophia Portals.

THE Crypto Tax Consultancy without a Consultant employed.

Explore how the Crypto Tax Software-Provider “Blockpit” became THE Crypto Tax Consultancy for its clients without employing a single tax consultant, by aggregating the proven tax advisors within their network on their HalloSophia Partner Portal.
Mockup
Solution | SaaS-Businesses

How Blockpit Transformed Their Client Service With HalloSophia.

THE Crypto Tax Consultancy without a single Consultant employed.

Explore how the Crypto Tax Software-Provider “Blockpit” became THE Crypto Tax Consultancy for its clients without employing a single tax consultant, by aggregating the proven tax advisors within their network on their HalloSophia Partner Portal. Zero marketing expense. -80% less manual connection effort in Blockpit's support team. Average fee 280 € per hour (above market average) with 100% satisfied customers. Less than 1h coordination effort per month for the Blockpit team.
Customer Testimonial | SaaS-Company

How Blockpit Elevated Their Customer Service With HalloSophia.

How Blockpit Elevated Their Customer Service With HalloSophia.

Explore how our client Blockpit, a provider of digital asset taxation software, seamlessly integrated both external and internal tax experts into their service process, becoming an all-in-one partner for their customers' crypto tax needs. Simply by sending an email to their partner network and integrating two "Book Expert" buttons on their website & tax portal, they achieved remarkable results: significantly reduced manual connection efforts with external professionals (-80%), high willingness of customers to pay for premium on-demand service (€280 external, €220 internal), and 99% delighted customers.
Features

The eService Suite.

Discover the full range of features of your all-in-one eService and eConsulting portal. All you need to handle automated + human assistance without overhead fully online.
Discover the full range of features of your all-in-one service and consulting portal. All you need to handle 1:1 expert advice without manual administration fully online.
Service Details Pages

Productized Services.

Services with predefined scope give your clients a clear understanding what they get and what it costs, while allowing highly individualised advice during the 1:1 session. Transparency as we know it from other industries for decades.
Expert Profile Pages

It's all about the Experts.

Some tools seem to have lost the human factor in their solutions . Not us - we build everything around the experts, since we believe that the human factor is even more important in a digitized world. Thus every expert has their own SEO optimised profile page.
SophiaAI | ServiceAI Module

Customized ServiceAI.

SophiaAI was built for fast service and to support valuable personal contacts. SophiaAI is configured and trained as your company's service AI that supports your customers with repetitive questions and connects them with your experts on more complex topics.
SophiaAI | Customized AI Chat

Custom ServiceAI.

SophiaAI was built for fast service and to support valuable personal contacts. SophiaAI is trained as your personal AI that supports your customers with standard questions and brings them together with your experts on more complex topics.
Monitoring Module
Coming Soon!

You are in control.

You have full control and maximum insights of what is going on at your portal. From AI-human to human-human interactions, from expert verification to financial overviews - with the Monitoring Module you have all important management KPIs at your fingertips.
Mockup
Admin Dashboard | Pro Feature
Coming Soon!

You are in Control.

You have full control and maximum insights of what is going on at your portal. From expert verification, to "Best-of-X" insights and financial overviews - with the Admin Dashboard you have all important management KPIs at your fingertips.
Mockup
Features

There's even more.

Automated Payment & Invoicing

Neither you nor your trusted experts need to spend a second on payment handling and invoicing due to full automation.

Built-in Chat

Whether questions arise before booking or during preparation - with the Build-in Chat, experts and clients can coordinate quickly and easily.

Branded Videoroom

The built-in video room, branded to the partner, provides a seamless journey for all participants. One's favourite video room can also be used.

Individual Offers

If the predefined scope of a service does not fit exactly, individual offers can be created quickly and easily by the expert.

Document Exchange

Documents shared before, during or after a session are always filed with the respective booking, keeping the overview for everyone.

Client-Identity-Data

A feature that legal and tax advisors will love. Structured identity data collection for a convenient and compliant KYC check.
Native App

Your expertise
in your user's pocket.

iPhone mockup

Your Own App

Clients will download the HalloSophia App and choose your portal when onboarding to access exclusively your offer in your branding.

No Admission Hurdles

While it's not the easiest thing to get an app into stores, you don't have to waste a second with admission and update procedures.
iPhone mockup

Push-Notifications

Neither clients nor experts will miss scheduled appointments with the HalloSophia App - real-time notfications keep everyone uptodate.

Easy Chat with Clients

Using the app chatting between experts and clients gets even more convenient. Service on a whole new level.

"Works like a charm, we are using it as a all-in-one Service Center to give our more than 350k retail users quick and easy access to professional tax consulting."

Florian Wimmer
Founder & CEO, Blockpit AG

"With our HalloSophia Portal we are able provide individual 1:1 expert sessions as upselling option to our courses without any overhead. 100% recommend it!"

Andreas Viertbauer
Co-Founder ORBIS Academy
Testimonial logo

"HalloSophia provides a Solution to a very immanent Problem and does this in a very good Manner. A great product made in Europe!"

Florian Staudinger
Staudinger & Partner
Pricing

Plans for your needs.

Transparent usage-based pricing adapted to your current setup. Secure your version today.

Sophia Single

Free
An excellent start for one-wo-man shows with digital first standards.
This includes...
HalloSophia Profile
Digital Service Creation
Online Booking Process
Platform Chat & Videoroom
SophiaPay (Payment & Invoicing)
Help Center Access
We Charge Clients 10% Service Fee/Booking
We Charge Experts 10% Payment Fee/Booking

Sophia Prime Base

€249 / Month
Perfect for growing digital businesses with an invaluable network of experts.
This includes Sophia Single plus....
Own Partner Portal
Up to 50 External & Internal Experts
Cross-Portal-Listing
Native Smartphone App
E-mail Support
Placeholder
We Charge Clients 10% Service Fee/Booking
You Earn Money from Listed Experts

Sophia Pro Base

€399 / Month
The choice for established digital businesses striving to digitise their partner directories.
This includes Sophia Prime plus....
Up to 100 External & Internal Experts
Admin Interface
SophiaAI Module
Incl. 250 Requests | 0.5€ / Additional Request
Service Package Pro
Personal Support
Personal Support
We Charge Clients 10% Service Fee/Booking
You Earn Money from Listed Experts

Sophia Prime

€249 / Month
A great start for service-oriented companies to offer customers expert services on-demand.
This includes....
Expert Portal powered by HalloSophia
All Features for Efficient Service Provision
Up to 10 External & Internal Experts
SophiaPay (Payment & Invoicing)
Monitoring Module
AI-Based User Support
We Charge Clients 10% Service Fee/Booking
You Earn Money from Listed Experts

Sophia Pro

€749 / Month
The perfect way to combine AI service automation with expert services on-demand.
This includes Sophia Prime plus....
Custom ServiceAI Module
Incl. 500 requests | 0.5€ / additional request
AI-Setup & Configuration Package
Customized with your instructions and documents
Up to 50 External & Internal Experts
Native Smartphone App
Service Package Pro
Human-Based User Support
We Charge Clients 10% Service Fee/Booking
You Earn Money from Listed Experts

Sophia Enterprise

Individual
Excellent choice for enterprises seeking for holistic experiences in the hybrid era of customer service.
This includes Sophia Pro plus....
Pilot & Go-Live Advisory Package
Full API (CustomAI + Service Portal)
Unlimited Experts
Full-White-label Option
Service Package Enterprise
Senior & Priority User Support
You Earn Money from Booking Clients
You Earn Money from Listed Experts